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Your Data, Handled With Care at yogapro slot

At yogapro slot, your personal data — from account registration details to payment records via DANA, OVO, GoPay and QRIS — is collected, stored and protected under a…

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yogapro slot Your Data, Handled With Care at yogapro slot
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have questions about how we handle your personal data, want to request a copy of the information we hold, or need to correct any detail on your account, our privacy support team is available seven days a week from 08:00 to 23:00 WIB. Our team also serves account holders in Semarang and across the broader Indonesia region through the same contact channels below.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our privacy team responds in under three minutes during operating hours, 08:00 to 23:00 WIB, every day of the week.

Email Support

Send your data request or privacy question to our dedicated email channel. We acknowledge all privacy-related emails within 24 hours and resolve most requests within three working days.

Account Help Centre

Log in, navigate to Settings, then tap Privacy & Data to submit a formal data access or deletion request directly inside your account — no separate form or email required.

DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

From the moment you submit a deposit via OVO or GoPay to the point a withdrawal clears back to your QRIS wallet, every data point we generate is handled under a consistent…

End-to-End Encryption

All data transferred between your device and our servers — including DANA and OVO payment tokens — is encrypted using current industry-standard protocols, so your payment details are never exposed in transit.

Cookie Management

We use session cookies to keep you logged into your account and analytics cookies to understand which pages you visit. You can review and withdraw cookie consent at any time through your browser settings or our cookie preference panel.

Account Access Controls

Your account is protected by a password you set and an optional two-step verification layer. We never share your login credentials with third parties, and our staff access to account data is role-restricted and logged.

Data Retention Schedule

Profile data is held while your account is active. Transaction records — including GoPay and QRIS deposit logs — are retained only for as long as required under applicable local regulations, then securely deleted.

Third-Party Sharing Policy

We share data with payment processors such as DANA and OVO solely to complete your transactions. We do not sell, rent or trade your personal information to advertisers or unrelated third parties under any circumstances.

Your Right to Request Data

You may request a copy of all personal data we hold about you, ask us to correct inaccuracies, or request deletion of your account data. Submit your request via live chat, email or the Privacy & Data section inside your account settings.

Your Privacy Policy Questions, Clearly Answered

These are the questions Indonesian account holders ask us most often about how we collect, use and protect personal data. If your question is not covered here, reach our privacy team via live chat between 08:00 and 23:00 WIB any day of the week.

We collect your name, email address, mobile number and any payment method details you link — such as your DANA or OVO wallet ID. Device identifiers and login session data are also recorded to keep your account secure.

Payment tokens from DANA, GoPay, OVO and QRIS are transmitted over encrypted connections and stored in an access-restricted environment. We share only the minimum required data with each payment processor to complete your transaction.

Yes. Log in, go to Settings, then tap Privacy & Data to submit a data access request. Alternatively, contact us by email or live chat. We respond to all data access requests within three working days.

Your account profile is retained while your account remains active. Transaction logs — including QRIS and OVO deposit records — are kept only for as long as required under applicable local regulations, then deleted securely.

We do not sell or rent your personal information to advertisers. Data is shared with payment partners such as DANA and GoPay strictly to process your transactions, and with no other commercial third party.

Corrections and deletion requests can be submitted via the Privacy & Data section in your account settings, by live chat during 08:00 to 23:00 WIB, or by email. Most correction requests are processed within three working days.

When we update this policy, we post the revised version on this page with a new effective date and send a notification to your registered email address. Continued use of your account after that date indicates you have reviewed the changes.